Frequently asked questions

Help! something is missing in my order. What can I do?
Please call us directly 502-749-9900. We’ll help resolve the issue as soon as possible.

Do you take reservations?
Please note as a fast casual restaurant that is open 7 days a week we do not take reservations or have a private event space. We do have a large dining room with seating for over 100 with multiple large communal table options.

Donation Requests?
Please use our Donations Request Form for all donation requests.

Not to be dramatic or anything, but we think this is possibly the best chicken salad ever made. 🤩 Our tender chopped chicken is paired with fresh greens, cotija cheese, green onions, pickled red onions, crispy jalapeño chips, and creamy ran
"No thanks, I don't want any fries" said no one ever. 🍟🍠 Start your meal with our Rub-Dusted Sweet Potato Fries, served with Kentucky Proud Apple Butter and Sour Cream for dipping.
Keep your eyes on the prize, especially when the prize is our Ale-8-One Bourbon Slushy. 👀 😋 #bourbon #ale8one #slushy #cocktails #LouisvilleHappyHour
This ain't your run of the mill platter - this is our NEW Big Jim Platter, perfect for feeding a crowd of out-of-town guests! It features 1/2 LB servings of chopped or sliced brisket, pulled pork, chopped chicken, a smoked hot link, and 6 sides. Fe
Mouthwatering Pork Cake Poppers 🤤 topped with creamy slaw, original BBQ sauce, mustard BBQ sauce, and green onion for the perfect pre-lunch snack. #porkcakepoppers #BBQ #bbqsauce #pork #pulledpork #LouisvilleBBQ